Frequently asked Questions
How it works
Self Check-In
At Strand Apartments, we offer an easy and flexible self check-in system so you can arrive at your convenience — no need to coordinate with staff or wait in line.
- Before your arrival, you'll receive an email or SMS with detailed instructions and your unique door code.
- On arrival day, simply enter the code on the keypad at your apartment door to unlock it.
- Check-in is available any time after 15:00.
If you have any issues or questions during check-in, our team is just a phone call or message away and happy to assist.
Driving around Iceland?
Parking
No need to stress about parking — there are plenty of free spots just a short 2–3 minute walk from the hotel. Most of them are right in front of the Fjörður shopping mall.
WHAT YOU NEED TO KNOW
What time is check-in and check-out?
Check-in is from 16:00 and check-out is before 11:00. Early check-in or late check-out may be possible upon request and subject to availability.
Is parking available?
Yes, there are plenty of parking spaces around the hotel, free of charge.
Is Wi-Fi included?
Absolutely. All our apartments include complimentary high-speed Wi-Fi.
Do the apartments have a kitchen?
Yes, each apartment has a fully equipped kitchenette, including a stove, fridge, kettle, microwave and basic cooking utensils.
Is there a cleaning service during the stay?
For longer stays, we offer cleaning service every few days. Fresh towels and linens are always available upon request.
How far is the nearest grocery store or restaurant?
There are grocery stores, cafes, and restaurants just a short walk from the apartments — perfect for guests who want to explore the local area.
What if I need any assitance?
We are available 24/7 if you have any questions or need any assistance, just send us a message on the platform you booked, info@strandapartments.is or call us +354 5395402.
